Support Center

You need to check the operating wattage (in watts) of your device first. Then use the following formula to calculate working hours:
Working time = station WH * 0.85 / operating power of your device.
Example:
device' s power consumption is 60W
station power 1000Wh
1000Wh*0.85/60w = Roughly 14 hours

Please store at 0-40°C and charge every 3 months to keep the battery above 50%.

Our portable power stations has IPX3 water proof rating. They can not be placed in water, but is resistant to moderate rain or everyday splashes. This is thanks to its unique design of silicon covers and the window-shades..

It' s made from high quality lithium battery.

FAA regulations prohibit the use of any battery over 100Wh in aircraft.

Our Lithium-ion batteries are typically rated for over 800 full charge cycles and/or 3-4 years of life. At that time, you'll have about 80% of the original battery capacity and taper off from there. It is recommended to use and recharge at least every 3 months to maximize the life of the power station.

This portable power station cannot directly start the car. But it can charge the car battery through a specific outlet.

Yes. We have an optional fast charging adapter with 300W. It can fully charge the 1000W model in about 3 hours.

With a DC outlet, you can charge and use the power station at the same time, but you cannot use an AC outlet at this time.
If you start charging the power station while the AC outlet is in use, the AC outlet will turn off and charging will continue.

This is not recommended or relied upon except in emergencies, as the station's capacity will likely only add 3-5 miles to your Tesla's range.

When the cooling fan is working, the noise is about 40Db.

1. For iMyPower brand products, the MOQ is 100pcs;
2. For customized/OEM/ODM products, please contact our sales team for details.

1. Tell us your preferred model, quantity and payment method.
2. We will return Proforma with all details, terms and conditions.
3. Confirm payment of deposit or open L/C to us.
4. Production and delivery following your schedule.

Our portable power stations have passed CE, ROHS, FCC, PSE, MSDS, UN38.3. We will work with you to conduct additional testing in accordance with local regulations.

1. For iMyPower brand products, we offer a 12-month warranty from the date of shipment.
2. For customized/OEM/ODM products, please contact our sales team for details.

Yes, you can. In addition to the product itself, we recommend printing your logo, company name and address on the packaging and I/M to complete your private label projects.

Since the power station is a high-value commodity so a sample fee is required. Express shipping will also be borne by the buyer.